Shower Your Customers with Love This Valentine’s Day

My local downtown merchants have joined together to create a Galentine’s Chocolate Crawl—a fun, creative event designed to celebrate friendship (and chocolate!). The target audience is women who want to spend time with friends while enjoying sweet treats and shopping locally.

Participants receive a box to collect chocolate candies from local merchants, along with exclusive discounts at select shops. The event isn’t held on Valentine’s Day itself, but rather on the first Friday in February, aligning with the monthly First Friday event when merchants stay open late to draw more foot traffic downtown.

This is a fantastic example of how retailers and restaurants can collaborate to attract customers during a traditionally slower time of year. February can feel long, cold, and dark—but events like this create energy, community, and a reason to get out and shop. Importantly, this event doesn’t replace Valentine’s spending; it adds another opportunity for customers to enjoy themselves with friends while browsing for the perfect Valentine’s gift.

Each stop on the crawl offers a sense of delight—friends wonder what chocolate they’ll receive next while discovering new shops and gift ideas. It’s a win for customers and a win for local businesses.

While it may be too late to organize a large-scale event this Valentine’s Day, there is still plenty of time to attract shoppers looking for thoughtful, last-minute gifts. Below are easy-to-implement ideas you can promote quickly through newsletters, email campaigns, and social media.

Simple Valentines Promotions You Can Launch Quickly

Create pre-packaged gift bundles.
Make it easy for shoppers—especially husbands and partners who want a thoughtful gift but need a little help. Depending on your product mix, bundles could include soaps, bath bombs, candles, chocolates, books, costume jewelry, teas, mugs, cookies, or perfume.
You can also collaborate with another local business to expand your offerings. Offer multiple bundle sizes at different price points to meet a variety of budgets.

Offer build-your-own gift bundles.
Provide baskets, boxes, or colorful bags and allow customers to select their own items. Pricing is based on the items chosen, giving shoppers flexibility while still encouraging higher-value purchases.

Elevate the experience with creative gift wrapping.
Use Valentine-themed tissue paper, heart stickers, ribbons, bows, confetti, and romantic gift tags. These small details help your business stand out and save customers time.

Add sweet touches to the shopping experience.
Offer chocolates, hot cider, or Valentine’s cookies while customers shop. These simple gestures make customers feel appreciated and encourage them to linger longer in your store.

Encourage friends to shop together.
Offer 2-for-1 or “shop with a friend” promotions—such as 20% off when both shoppers make a purchase. Increase engagement by creating a Valentine-themed photo spot where friends can snap selfies.

Surprise your best customers.
Show appreciation by offering a free small gift with a qualifying purchase. Send an email to your best customers inviting them to select a surprise gift bag. Include inexpensive but appealing items like candles, bath bombs, chocolates, heart-shaped cookies, or small gift cards.

Promote buy one, gift one” bundles.
Encourage customers to treat themselves while gifting a second item to a friend. Examples include mugs and tea, candles, notepads and pens, or truffles and coffee.

Tie purchases to a charitable cause.
Make a donation for each Valentine’s purchase to a local women’s shelter, animal shelter, or community organization your customers care about. Contributions can be a flat amount, a percentage of sales, or a percentage of profits during Valentine’s week.

Host a Valentines giveaway.
Allow customers to enter by making a purchase or engaging with your social media—such as posting a Valentine’s message or tagging a friend. Offer a gift basket or a gift certificate redeemable after Valentine’s Day.

Personalize customer appreciation gifts.
Choose gifts that reflect your customers’ values. For pet lovers, offer a dog treat or pet biscuit. For sustainability-minded customers, a seed packet labeled Thanks for helping us grow” is both thoughtful and memorable.

As a small business owner, you have many opportunities to celebrate your customers this Valentine’s Day while helping them celebrate the people they love. Remember—without your customers, you do not have a business. They are worthy of your gratitude and care.

Let all that you do be done with love.”
1 Corinthians 16:14

TOP HOLIDAY GIFTS FOR 2025: What Shoppers are Buying this Season

Whether you operate a retail store, a hospitality business, or a service-based company, it’s helpful to know what shoppers are buying and what gift recipients are wishing for as you plan your inventory and holiday promotions. This year, gift-givers are looking for items that are functional, meaningful, or provide a memorable experience.

Here are some of the most in-demand gifts for the 2025 season—spanning a wide range of price points—to help you curate options that appeal to all types of shoppers.

Technology and Gadgets

  • Smartwatch bands
  • Bluetooth device trackers
  • Wireless charging stations
  • Fitness trackers
  • Drones
  • Smartwatches
  • 3D printers
  • Virtual reality headsets

Pampering Gifts

  • Scented candles, especially those that enhance décor
  • Cuddle blankets
  • Quilted sweatshirts
  • Smart mugs
  • Fragrance mist bundles
  • Trade coffee subscriptions
  • Back and neck massagers
  • Towel warmers

Toys for Little Kids

  • Squishmallows
  • LEGO Botanicals
  • Melissa & Doug Simmer & Stir Play Set
  • Play-Doh Barbie Fashion Show Sets
  • 3D printing pens
  • Fisher-Price 4-in-1 Activity Table
  • Robotic pets
  • Interactive furReal stuffed animals

Toys for Big Kids and Adults

  • Magnetic dartboards
  • Glow-in-the-dark basketballs
  • Tetris™ Micro Player Console
  • Vinyl record players
  • Wireless gaming keyboards
  • AirPods
  • Portable Bluetooth speakers
  • Nintendo Switch 2

Culinary Gifts

  • Zester/grater
  • Instant-read thermometer
  • Spice grinder
  • Pasta machine
  • Mini food processor
  • Sous vide cooker
  • Blue carbon steel wok
  • Outdoor pizza oven

Gifts for Senior Citizens

  • Large-print puzzle books
  • Streaming service subscriptions
  • Memory foam slippers
  • Pampering gift baskets with lotions, lip balm, and bath salts
  • Gourmet snack boxes
  • Heated throw blankets
  • Touch lamps
  • Robot vacuums

Gifts for Travelers

  • Airplane phone holder
  • Airplane foot hammock
  • International travel plug adapter
  • Travel organizer for electronics
  • Portable espresso maker
  • Silk pajamas
  • Smart swim goggles
  • Leather deluxe travel bag

Unique Experiences and Luxury Gifts

  • Behind-the-scenes tours
  • Private tasting parties
  • Hot air balloon rides
  • Deluxe spa packages for couples
  • Exclusive beach dinners
  • Private cooking demonstrations by chefs
  • Therabody Smart Goggles
  • “Live Like a Legend” luxury travel package

As you prepare for the holiday season, offer gifts across a wide range of price points. Most shoppers will be looking for value, while others will be seeking one-of-a-kind experiences and luxury items for their loved ones. Make sure your staff is knowledgeable and ready to help customers make confident, informed purchasing decisions this season.

Unique Ways to Express Your Love This Valentine’s Day

Are you scrambling to find the perfect Valentine’s Day gift for your spouse or the special someone in your life? Most people take the easy way out; they order flowers to be delivered, bring home a box of chocolates, and make a dinner reservation. In 2023, Valentine’s Day spending in the U.S. came to $185 per person. Yet, 34% of adults surveyed expressed disappointment in their partner’s expression of love on the holiday. Forty percent of women felt their partner fell short of adequately celebrating the occasion.  

The moral is that spending a lot does not necessarily make your loved one feel special. So, this year, instead of overspending and stressing your budget, you might consider giving gifts that take a bit of effort but cost little or nothing. Making the effort to create a gift or doing an act of kindness demonstrates your love for the recipient.   

Consider what type of action or gift is most meaningful to your spouse or partner. Gary Chapman identified five languages of love:  physical touch, words of affirmation, acts of service, quality time together, and physical gifts. He theorized that people have preferences and will appreciate and value the gift and you if you cater to them.

If your partner’s love language is touch, consider treating them to an in-home personal spa day.  

  • Prepare a warm bubble bath with a soft, fluffy towel nearby for drying off.
  • Give your partner a neck or back massage or a coupon for a massage once a month for a year.
  • A foot soak followed by a massage is an excellent “touch” gift.
  • If your partner is a lady, paint her toenails.
  • Make an effort to give frequent hugs and kisses throughout Valentine’s Day and every day.

For those who value words of affirmation, a handmade Valentine’s card or note will be significant.

  • Write a note or poem expressing the qualities that you love about your partner.
  • Hide messages of affirmation around the house and in lunchboxes and briefcases.
  • Take notice of the unique things they do for you and thank them for doing those things.
  • Print out the words of a song that describes your feelings and put them inside a handmade card.
  • Post Facebook messages telling all your friends how special they are to you.

Acts of service require a bit of effort, but you could demonstrate love to those with this love language in many ways.

  • Cook your loved one’s favorite meal rather than going out.
  • Bake their favorite cookies, cake, or pie. 
  • Do a chore for them, especially one you know they do not enjoy doing.
  • Complete one or more chores from the “honey do” list that your spouse has made for you.
  • Give your partner a book of coupons for services you will do throughout the year.

Spending quality time together requires little more than clearing your schedule and making the love of your life the focus of your day.

  • Plan a day of doing their favorite things, whether antiquing, hiking, visiting a museum or art gallery, or attending a sporting event.
  • Recreate your first date or a favorite date.
  • Turn off your cell phone and watch a romantic comedy or an action movie.
  • Cook your favorite meal together.
  • Participate in their favorite hobby—play pool, paint, go to a pottery class, or go fishing.

Select a meaningful gift if your loved one values a present over words and action.

  • Frame a favorite picture of the two of you or your family.
  • Buy a favorite dessert from a local bakery.
  • Rather than a box of inexpensive chocolates, select a few pieces of high-quality chocolates in a beautiful red or gold box.
  • Purchase a plant that will live long after a bouquet of roses has been discarded.
  • If your loved one is a collector, a new piece to add to their collection is a thoughtful gift that will not disappointment.

If God has blessed you with someone special to share your life, be grateful to Him. Take time this Valentine’s Day to thank Him for the gift of romantic love in your life. Remember that actions speak louder than words unless your partner values words of affirmation about other expressions of love. 

“Dear children, let us not love with words or speech but with actions and in truth.” 1 John 3:18 (NIV)